Refund and Skip Policy

Rythm Health, Inc.

 

Last updated: December 28, 2025

  1. Full Refund Eligibility

    • Full Refund Window:

      • If you don't like our product, you are eligible for a full refund on your first order – refunds must be requested within 14 days of receiving your results.


  1. Reversal of Your Latest Monthly Charge

    • Eligibility for Reversal:
      • You may request a reversal of your most recent monthly charge any time before your kit is shipped.

    • Once the kit has been shipped or if lab tests have been utilized, that monthly charge may no longer be eligible for reversal.

  2. How to Request a Reversal:
    • Text or email the Rythm Health team.


  3. Skipping Policy

    • Skip Limit:
      • You may skip up to 90 days at a time, allowing you to pause monthly blood draws or membership services without fully canceling.

    • Initiating a Skip:
      • Log in to your Rythm Health dashboard.
      • Select “Skip a month” under your membership billing settings, or select a duration (up to 90 days).


  4. Cancellation & Refund Process

    • Initiating Cancellation:
      • Log in to your Rythm Health dashboard.
      • Navigate to your account billing, then select “Manage Shipping and Payment”.
      • Cancel your membership.


  5. Refund Issuance

    • Original Payment Method:

    • Bank Processing Times:
      Depending on your financial institution, it may take additional time for funds to appear in your account.


  6. Contact Us

    • For any questions regarding your membership, skipping, refunds, or reversals, please contact Rythm Health Billing at:Email: [email protected]
      • Provide your membership details and any relevant information to expedite support.


  7. Policy Changes

    • Right to Modify: Rythm Health reserves the right to update or modify this Refund & Skip Policy at any time, with or without prior notice.

    • Effective Date: Changes become effective immediately upon posting to our website.