Why Was My Sample Rejected?

2 min read

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Key Takeaways

  • Hemolysis, clots, low volume, leaks, lipemia, and expired stability windows can make a result unsupportable in every lab, everywhere.

Why Was My Sample Rejected?

Why Was My Sample Rejected?

2 min read

//

Key Takeaways

  • Hemolysis, clots, low volume, leaks, lipemia, and expired stability windows can make a result unsupportable in every lab, everywhere.

The Usual Suspects

  • Hemolysis: Red cells breaking open and releasing hemoglobin into the plasma, which interferes with many analytes. Classic causes include traumatic venipuncture, long tourniquet time, and fingertip squeezing none of which apply to Rythm's vacuum-assisted upper-arm collection. Vigorous shaking and temperature extremes can still cause it.

  • Clotting: Even a small clot can obstruct an analyzer probe. Lithium heparin greatly reduces the risk, but the tube needs your gentle inversions right after collection. If it happens, it doesn't necessarily mean you did anything wrong; occasionally a collection simply flows slowly.

  • Lipemia: Very high circulating lipids clouding the plasma, often after a high-fat meal, which can interfere with selected methods.

  • Insufficient volume, leaks, or tube damage: Analyzers have sample volume minimums, and any breach of the primary container means mandatory rejection.

If Your Tasso+ Fills Slowly

Keep the arm relaxed and hanging naturally. Warmth, gentle movement, and letting the arm rest below heart level all help. Don't repeatedly flex or squeeze around the device, a prolonged collection is what invites clotting.

Got Most Results, but One Marker Missing?

Different biomarkers have different volume, interference, and stability requirements. The lab may have plenty of usable sample for the panel while one specific test can't be completed or confirmed, in which case Rythm withholds that result rather than estimating it. And if your tube didn't fill completely, send it anyway unless your instructions say otherwise: there's often enough to complete much or all of the panel.

Frequently Asked Questions

Read the full FAQ

How is Rythm different?

Most blood testing companies charge $500 or more for a single test per biomarker, providing only a one-time snapshot that doesn’t capture your long-term health trends or reflect your true baseline. This approach can lead to missed patterns or even misdiagnoses due to limited data. Rythm takes a different approach, using monthly tracking to build a detailed picture of your health over time. This allows for more accurate insights, better optimization, and a clearer understanding of how your body is evolving.

Does Rythm help me improve?

Rythm provides actionable suggestions and tips to help you optimize each biomarker

Is Rythm HIPAA compliant?

Yes, Rythm is HIPAA compliant. Your data is securely stored and handled in accordance with strict privacy and security standards.

Can I cancel anytime without fees?

Yes, you can cancel anytime without any fees.

Does Rythm accept HSA/FSA payments?

Yes, Rythm is HSA/FSA eligible. You can use your HSA or FSA card at checkout or submit your Rythm receipt to your provider for reimbursement.

How long does it take to get my results?

You will receive your results within 48 business hours – as long as it's returned within 7 days of receiving your kit. Delays can occur if you do not send your sample back in time.

Frequently Asked Questions

How is Rythm different?

Most blood testing companies charge $500 or more for a single test per biomarker, providing only a one-time snapshot that doesn’t capture your long-term health trends or reflect your true baseline. This approach can lead to missed patterns or even misdiagnoses due to limited data. Rythm takes a different approach, using monthly tracking to build a detailed picture of your health over time. This allows for more accurate insights, better optimization, and a clearer understanding of how your body is evolving.

Does Rythm help me improve?

Rythm provides actionable suggestions and tips to help you optimize each biomarker

Is Rythm HIPAA compliant?

Yes, Rythm is HIPAA compliant. Your data is securely stored and handled in accordance with strict privacy and security standards.

Can I cancel anytime without fees?

Yes, you can cancel anytime without any fees.

Does Rythm accept HSA/FSA payments?

Yes, Rythm is HSA/FSA eligible. You can use your HSA or FSA card at checkout or submit your Rythm receipt to your provider for reimbursement.

How long does it take to get my results?

You will receive your results within 48 business hours – as long as it's returned within 7 days of receiving your kit. Delays can occur if you do not send your sample back in time.

Learn Yourself.

DISCLAIMER: Rythm Health does not recommend or refer you to any healthcare providers, and you are free to choose any healthcare provider and to continue to use Rythm Health’s services. Rythm Health does not offer medical advice, a diagnosis, medical treatment, or any form of medical opinion, through our services or otherwise. Rythm Health’s services are not a substitute for medical care, medical advice, and/or a detailed discussion with your primary care physician or other licensed provider. If you have any questions regarding any laboratory results or other information that you access through Rythm Health, we recommend that you discuss those questions with a primary care physician or other licensed provider. All material, information, data, and content that Rythm Health provides is strictly for general information purposes. Rythm Health’s membership pricing includes technology and service fees charged by Rythm Health, as well as access to prepaid laboratory and other services. Certain items and services require additional payment that are not included in standard membership pricing. For other important information regarding the services provided by Rythm Health, please see Terms of Service. By providing your phone number, you agree to receive text messages from Rythm Health. Message and data rates may apply. Message frequency varies.

Learn Yourself.

DISCLAIMER: Rythm Health does not recommend or refer you to any healthcare providers, and you are free to choose any healthcare provider and to continue to use Rythm Health’s services. Rythm Health does not offer medical advice, a diagnosis, medical treatment, or any form of medical opinion, through our services or otherwise. Rythm Health’s services are not a substitute for medical care, medical advice, and/or a detailed discussion with your primary care physician or other licensed provider. If you have any questions regarding any laboratory results or other information that you access through Rythm Health, we recommend that you discuss those questions with a primary care physician or other licensed provider. All material, information, data, and content that Rythm Health provides is strictly for general information purposes. Rythm Health’s membership pricing includes technology and service fees charged by Rythm Health, as well as access to prepaid laboratory and other services. Certain items and services require additional payment that are not included in standard membership pricing. For other important information regarding the services provided by Rythm Health, please see Terms of Service. By providing your phone number, you agree to receive text messages from Rythm Health. Message and data rates may apply. Message frequency varies.

Learn Yourself.

DISCLAIMER: Rythm Health does not recommend or refer you to any healthcare providers, and you are free to choose any healthcare provider and to continue to use Rythm Health’s services. Rythm Health does not offer medical advice, a diagnosis, medical treatment, or any form of medical opinion, through our services or otherwise. Rythm Health’s services are not a substitute for medical care, medical advice, and/or a detailed discussion with your primary care physician or other licensed provider. If you have any questions regarding any laboratory results or other information that you access through Rythm Health, we recommend that you discuss those questions with a primary care physician or other licensed provider. All material, information, data, and content that Rythm Health provides is strictly for general information purposes. Rythm Health’s membership pricing includes technology and service fees charged by Rythm Health, as well as access to prepaid laboratory and other services. Certain items and services require additional payment that are not included in standard membership pricing. For other important information regarding the services provided by Rythm Health, please see Terms of Service. By providing your phone number, you agree to receive text messages from Rythm Health. Message and data rates may apply. Message frequency varies.